Refund & Cancellation Policy.

At Rewell Emotion Fitness, we strive to offer flexibility while maintaining a high standard of service. Please review our refund and cancellation policy carefully.

Memberships and packages

All purchases are final. Membership fees, class packs and service packages are non-refundable and non-transferable.

Class cancellations

You may cancel a booked class up to 1 hour before the start time without penalty. Late cancellations or no-shows may result in a session being deducted from your package.

Personal Training, semi-personal and Pilates Reformer sessions

Appointments must be cancelled at least 24 hours in advance to avoid being charged for the session.

Studio rental

Studio bookings must be cancelled at least 48 hours before the rental date for a full refund. Late cancellations are not eligible for a refund.

Event or workshop cancellation

If Rewell Emotion Fitness cancels an event, you will receive a full refund. If you cancel, refunds are only provided with at least 7 days' notice.

Compression boot sessions

Sessions cancelled with less than 24 hours' notice may be charged in full.

We appreciate your understanding and cooperation to help us maintain a fair and organised environment for all clients.